Written by
Every field note written by Deigo Martin.
First-time fix rate measures how often a service job is resolved on the first visit. Learn the formula, a worked example, and how to use it without blaming technicians.
A practical buying guide for property management teams comparing maintenance scheduling software, vendor questions, lock-in risks, and where automated dispatch fits.
A practical buying guide for utilities teams comparing scheduling and dispatch software, with must-have features, vendor questions, lock-in risks, and a decision checklist.
A practical developer guide to wiring Vapi, Crisphive, and Twilio SMS into an AI receptionist that captures caller details, validates booking windows, and leaves a trustworthy scheduling trail.
Windshield time is the paid drive time between field-service stops. Here is the plain-English definition, formula, worked example, and how to use it without turning it into a technician scorecard.
Crisphive's MCP server is now listed in the Claude connectors directory. Connect it in two clicks and your dispatch board answers in plain English — booking, rescheduling and work orders included.
