Crisphive

Sample audit report

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A real-format report from a shadow schedule audit: a 6-crew HVAC fleet's actual Tuesday, rebuilt by Crisphive with the same jobs, same crews, same constraints. Names and addresses changed; the math is the math.

Shadow Schedule Audit — Capital Comfort Heating & CoolingSSA-APJKH5 · Tuesday 2026-08-04

The day, side by side

Your schedule

Crew hours / day
48 hrs
6 crews × 8 hr benchmark day
Jobs completed
29
Windshield time
15.3 hrs
Idle / gap time
7 hrs
Time to build this schedule
~30 min
dispatcher, by hand and by phone

Crisphive rebuild

Crew hours / day
48 hrssame crew, same shift
Jobs completed
41+12 jobs
Your 29 booked stops stay on the schedule — the 12 extra jobs fit into recovered hours only.
Windshield time
6.5 hrs−57%
Idle / gap time
1 hrs−86%
Time to build this schedule
3 secvs ~30 min by phone

Disruptions your dispatcher juggled by phone that day: 1

One vehicle's route, before and after (Vehicle 1)

As dispatched
D

5 stops · 112 km · 3 hrs driving

Crisphive rebuild
D

7 stops · 45 km · 1.2 hrs driving

Same day, same vehicle — jobs re-sequenced into a tighter loop. your original jobs · the 2 extra jobs that now fit. Layout is illustrative. The stop counts, distance and driving time below each panel are read from the schedule you sent.

Recovered hours → dollars

Drive time recovered across the crew
15.3 hrs windshield time as dispatched − 6.5 hrs after the rebuild
8.8 hrs
Idle / gap time recovered
7 hrs of gaps in your day − 1 hr remaining after gaps are back-filled
6 hrs
Total time recovered
8.8 hrs driving + 6 hrs idle
14.8 hrs
Additional jobs that fit
14.8 recovered hrs ÷ ≈1.2 hr average visit length in your schedule — on top of the 29 already booked
12
Average ticket used
Conservative benchmark — your own export shows $7,706 across 29 completed jobs, ≈$266/ticket. We price below it so every dollar figure errs low; send a different number and it all recalculates.
$250 · based on industry benchmarks
Unscheduled revenue in this one day
12 additional jobs × $250/ticket
$3,000
Annualized across the fleet (~250 working days)
$3,000 × 250 working days
≈ $750,000

Where the hours were hiding

  • Cross-town scheduling and geographic overlap across crew zones45%

    Jobs were booked across town from one another, so crews drove through zones where another crew was already working.

  • Unfilled schedule gaps from cancellations and wide arrival windows30%

    A cancellation or a wide arrival window left a hole in the day, and no nearby job was pulled in to fill it.

  • Mid-day supplier runs due to missing inventory on vehicles15%

    Trucks left mid-route for parts that could have been staged on the vehicle before the day started.

  • Manual dispatch adjustments for emergency calls10%

    Emergency calls were squeezed in by phone. The rebuild keeps buffer for them at industry emergency-call rates — the 12 added jobs never assume a disruption-free day.

The verdict: Crews crisscrossed between Kanata, Orleans, and Nepean all day, while unfilled cancellation gaps and off-truck supply runs added over 7 hours of idle time. Grouping calls into tight zonal routes and pre-stocking key parts reclaims over 14 hours — enough for 12 more jobs in the same shift.

What we assume about your customers

Customer availability may vary: this rebuild assumes every job could move anywhere within the same working day. Your real recovered hours will land between the day you ran and the day shown here — the live scheduler does match customer availability, this on-paper rebuild deliberately does not.

Assumptions used

  • Average ticket: $250/ticket — conservative; your own export averages ≈$266 across 29 completed jobs
  • Working days per year: 250
  • Crews on the road: 6 · benchmark working day: 8 hrs per crew (48 crew-hours)
  • Distances and drive times: computed from the job addresses in your schedule file
  • Customer availability: treated as flexible within the working day (see the note above)
  • Disagree with any figure? Send your real numbers and we re-run the audit — the numbers move, the method doesn't.

About your audit results (indemnification)

Shadow Schedule Audit findings are generated internally using Crisphive's own scheduling algorithms and large language models (LLMs). They are illustrative estimates and suggestions — not hard recommendations, guarantees, or professional advice — and are non-binding on you and on us. Every business and business owner should conduct their own due diligence and run their own calculations before acting on any figure in an audit report. See Section 4.5 of our Privacy Policy for the full terms.

These figures come from one day’s schedule annualised over 250 working days, so your year will differ. Your file was read by our algorithms and LLMs, which can make mistakes.

Question a number — that is the point. Bring your real average ticket, working hours, and job locations to a 15-minute walkthrough and we will re-run this audit live on your data. Talk to us.

Generated by the Crisphive audit engine · Report schema v2 · Ref SSA-APJKH5

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