Written by
Every field note written by Perry Hong.
A practical way to read the 2026 field service management market: separate TAM, reachable software spend, operator demand, and source methodology.
A practical scorecard for plumbing owners: the KPIs to track, how to read benchmark bands, and how scheduling quality changes the numbers.
A practical buying guide for garage door owners comparing scheduling, dispatch, vendor questions, red flags, and where AI scheduling fits.
Windshield time is a margin metric. Here is how to compare it with wrench time, read the ratio by trade, and use route-aware scheduling to improve field capacity.
A production teardown of Crisphive’s MCP server: OAuth, well-known discovery, tool schemas, and the guardrails that make assistant-driven field operations usable.
A practical buying guide for solar owners and ops leaders comparing scheduling, dispatch, crew capacity, vendor questions, lock-in risks, and automation fit.
A practical buying guide for roofing owners and ops leaders comparing scheduling tools, vendor questions, red flags, and AI-native dispatch fit.
Wire Retell to Crisphive so after-hours emergency calls become structured booking attempts, priority inserts, and clear dispatcher-ready records.
A practical buying guide for plumbing owners comparing scheduling tools, vendor questions, lock-in risks, and where AI dispatch support actually fits.
Connecting field service software to Claude can transform operations, but choosing the right approach matters. Compare directory connectors, self-hosted MCP servers, and custom integrations across setup time, maintenance, auth, and cost.
